Why Is My HP Printer Failing to Connect Through WPS and How Can I Fix It?

 

Connecting an HP printer to a wireless network through Wi-Fi Protected Setup (WPS) is a convenient way to complete printer setup without manually entering your Wi-Fi password. However, the process may sometimes fail, leaving the printer unable to connect to the router.

You may experience a WPS connection error, a failed setup message, or a printer that continues searching for a wireless network. These problems can occur because of router compatibility, disabled WPS settings, an expired WPS PIN, weak wireless signals, or outdated printer software.

Fortunately, several troubleshooting steps can help you identify the cause and complete the wireless connection. This guide explains how WPS works, why HP printer connections fail, and what you can do to resolve the problem.

What Is WPS and How Does It Connect an HP Printer?

WPS stands for Wi-Fi Protected Setup. It is a wireless networking feature that allows compatible devices to connect to a router without manually entering the Wi-Fi password.

Depending on your HP printer and router, you may be able to use either of these methods:

  • WPS Push Button: Press the WPS button on the router and activate the WPS option on the printer within the required time.

  • WPS PIN: Enter the temporary PIN generated by the printer into the router's WPS setup interface.

Not every printer or router supports both methods. Check the instructions for your specific devices before starting.

Why Won't My HP Printer Connect Using WPS?

Several factors can prevent a successful WPS connection.

1. WPS Is Disabled on the Router

Some routers have WPS disabled by default. If the feature is turned off, the printer cannot complete the WPS setup process.

2. The Router Does Not Support WPS

Not every wireless router includes WPS functionality. If your router does not support this feature, you will need to use another wireless setup method.

3. The WPS PIN Has Expired

A WPS PIN is temporary and generally expires after a short period. If you wait too long before using it, the connection attempt may fail.

4. The Printer Is Too Far From the Router

A weak Wi-Fi signal can interrupt communication between the printer and router during setup. Distance, walls, and other wireless interference may affect the connection.

5. The Wi-Fi Band Is Not Supported

Some HP printer models support the 2.4 GHz Wi-Fi band but may not connect to a network operating only on 5 GHz. Check the wireless specifications of your exact printer model.

6. Printer Software Is Outdated

An outdated printer driver or firmware version may contribute to wireless setup problems. Installing compatible updates can help improve communication and compatibility.

How Can You Fix an HP Printer WPS Connection Failure?

Try the following solutions one at a time.

1. Check Whether Your Router Supports WPS

Before repeating the setup, confirm that your router has a WPS feature.

Follow these checks:

  1. Look for a WPS button on your router.

  2. Check the router's documentation or settings.

  3. Confirm that WPS is enabled.

  4. If the feature is disabled, follow the router manufacturer's instructions to enable it.

If your router does not support WPS, use the HP app or manual Wi-Fi setup instead.

2. Restart the WPS Setup Process

A previous connection attempt may have timed out or been interrupted. Starting the process again can help.

For the WPS Push Button method:

  1. Make sure the printer is turned on.

  2. Start the WPS setup option on your HP printer.

  3. Press the WPS button on your router within the required time.

  4. Wait for the printer to attempt the connection.

  5. Check the printer's wireless status.

Follow your printer and router instructions because the exact button sequence and timing can vary by model.

3. Generate a New WPS PIN

If you are using the PIN method, the previous PIN may have expired.

Try these steps:

  1. Restart the WPS PIN setup on the printer.

  2. Generate a new PIN if the printer provides that option.

  3. Open your router's WPS settings.

  4. Enter the new PIN promptly.

  5. Wait for the connection process to finish.

Avoid using an old PIN because it may no longer be valid.

4. Move the Printer Closer to the Router

A weak wireless signal can prevent the printer from establishing a connection.

During setup:

  • Place the printer closer to the router.

  • Avoid positioning it behind large objects or inside enclosed cabinets.

  • Reduce interference from other wireless devices where possible.

  • Try the WPS process again.

After connecting successfully, you can move the printer to its usual location if the signal remains strong.

5. Check the Wi-Fi Band

Some HP printers support only certain wireless bands.

If your router uses both 2.4 GHz and 5 GHz networks, check your printer's specifications to confirm which band it supports. If your printer requires 2.4 GHz, make sure that a compatible network is available.

Do not change router settings without checking the requirements of your other connected devices.

6. Restart Your HP Printer and Router

Temporary communication problems can interrupt the WPS process.

Follow these steps:

  1. Turn off your HP printer.

  2. Restart your wireless router.

  3. Wait until the router is fully operational.

  4. Turn the printer back on.

  5. Start the WPS setup again.

Allow both devices to finish restarting before attempting another connection.

7. Update the HP Printer Driver

An outdated driver can sometimes interfere with printer setup and communication.

To check for a compatible driver:

  1. Visit the official HP software and driver download page.

  2. Search for your exact printer model.

  3. Select your computer's operating system.

  4. Check for available driver updates.

  5. Download and install the appropriate software.

  6. Restart your computer if required.

  7. Try connecting the printer again.

Always use a driver designed for your specific HP printer model and operating system.

8. Check for Printer Firmware Updates

Printer firmware controls important internal functions, including wireless communication. An appropriate update may address known software or compatibility problems.

Visit the official HP support page for your printer model and check whether a firmware update is available. Follow the manufacturer's instructions carefully and do not interrupt the update process.

9. Use the HP App Instead of WPS

If WPS continues to fail, you can try another wireless setup method.

The HP app or HP Smart may help detect your printer and guide you through connecting it to the wireless network.

The general process is:

  1. Install or open the compatible HP app on your computer or mobile device.

  2. Turn on your printer.

  3. Follow the app's instructions to add or set up a printer.

  4. Select your wireless network when prompted.

  5. Enter your Wi-Fi password if required.

  6. Wait for the setup to finish.

  7. Confirm that the printer appears as connected.

The available setup options depend on your printer model and device.

How Can You Confirm That the WPS Connection Worked?

After completing the setup, check the printer's wireless status.

If your printer supports it, print a Wireless Network Test Report or network configuration report. Review the report to confirm whether the printer has successfully connected to the wireless network.

You can also check whether the printer appears as available in the HP app or in your computer's printer settings. Try printing a test page to verify communication.

Tips for Avoiding Future WPS Connection Problems

Follow these practices to make wireless setup easier:

  • Confirm that your router supports WPS before starting.

  • Make sure WPS is enabled when required.

  • Keep the printer close to the router during setup.

  • Use a new WPS PIN if the previous one expires.

  • Complete the connection process without unnecessary delays.

  • Check the Wi-Fi band supported by your printer.

  • Keep printer drivers and firmware updated.

  • Restart the printer before repeating a failed setup.

  • Print a wireless test report after connecting.

Frequently Asked Questions

Why won't my HP printer connect using WPS?

The problem may be caused by disabled WPS settings, an unsupported router, an expired PIN, weak Wi-Fi signals, an incompatible Wi-Fi band, or outdated printer software.

Does every router support WPS?

No. Some routers do not include WPS, while others have the feature disabled. Check your router's documentation or settings.

Why does my HP printer WPS PIN keep expiring?

The WPS PIN is temporary for security reasons. If it expires before you use it, restart the WPS setup and generate a new PIN if your printer supports that option.

Can I connect my HP printer to Wi-Fi without WPS?

Yes. You can use the HP app or the printer's wireless setup menu to connect manually. Depending on the model, you may need to select your network and enter its password.

Should I update my HP printer before trying WPS again?

Checking for compatible driver and firmware updates may help resolve software-related connection problems. Use updates intended for your exact printer model.

What should I do if WPS still does not work?

Confirm router compatibility, restart the setup, generate a new PIN if necessary, check the wireless signal and supported Wi-Fi band, and update the printer software. If WPS continues to fail, try connecting through the HP app or manual wireless setup.

Conclusion

An HP printer WPS connection failure can occur because of router settings, an expired PIN, weak wireless signals, an unsupported Wi-Fi band, or outdated printer software.

Start by confirming that your router supports WPS and that the feature is enabled. Then restart the setup, generate a new PIN if needed, and move the printer closer to the router. Restarting both devices and updating compatible printer software may also help.

If the WPS method continues to fail, use the HP app or manual wireless setup as an alternative. Once the printer connects, check its wireless status or print a network test report to confirm that the connection is working.

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